Rob says, “Empathy is part of insights, and if you don’t have empathy with your consumer, yes you can go about making a new product, a service, an offering, an ad campaign – but it’s not going to connect. Truly, it’s going to ring hollow and false.” Tune into the full episode to hear Rob discuss being an Empathy Activist and why having empathy is so critical for all leaders and brands, how organizations should tackle inclusivity, plus why he decided to write not just a business book, but one people would actually want to read.      

Rob’s Bio:

Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world’s leading brands across a range of industries. He is the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur’s Leadership Network and frequently speaks on the topic at conferences, corporations, colleges, podcasts and with the media. He is a graduate of Syracuse University’s S.I. Newhouse School of Public Communications and lives in San Francisco with his husband and 3 cats. 

Anouck talks about how Belgian Boys was born out of nostalgia, and a desire to bring the indulgent, sweet European treats made with quality ingredients they grew up with in Belgium, to the US. She says “Life is hard. Eat a cookie…it’s those tiny things. That cookie? That’s not a hard little thing to just include in your routine, because it makes you happy. And there’s enough things that don’t do that in today’s world.” Tune into the full episode to hear Anouck discuss how they got branding insights from giving, playing to your strengths and weaknesses, plus why she thinks The Devil Wears Prada best represents her career journey.

Anouck’s Bio:

Anouck Gotlib, CEO of Belgian Boys, is on a mission to turn up the happy – one sweet treat and delicious breakfast at a time. Launched in 2015, Belgian Boys is in the business of fun, offering their delicious products in 5000 stores and online. She leads a passionate team dedicated to growing more than just a revenue-driven business – creating joy for customers and spreading sweetness in people’s lives. Anouck was born in Antwerp, Belgium and studied fashion design before working at fashion houses including Zac Posen and Natan. Anouck spent long nights and weekends working with her husband Greg to launch the brand before stepping away from fashion and into entrepreneurship full time. In 2019 she became the company’s CEO. Anouck was named an EY Woman in 2021 and Belgian Boys has made the INC 5000 Fastest Growing Companies list in both 2020 and 2021. Anouck and Greg live in Brooklyn, NY with their two sons who start each day with Belgian Boys mini pancakes.

Sudha says “I knew very early on when I went to Business School that I wanted to be in marketing. I still remember it was the way that brands captivate you with their storytelling – they appeal not just to your head, but to your heart and your gut. There’s something fundamentally inside of you that changes. I still feel that magic when I see great marketing today.” Listen in as Sudha discusses some of her most memorable work from her time in CPG, some of her favorite campaigns from other brands, why she thinks the future of work is in skills and values, plus hear why she feels The Thursday Murder Club by Richard Osman best represents her career journey. Plus, you’ll also get a taste of Sudha’s secret talent for singing with her song choice for our Gutsiest Brands playlist, Build Me Up, Buttercup!     

Sudha’s Bio:

Sudha has 17+ years of experience in marketing organizations at companies like P&G, Nielsen and PayPal. She is currently a Director of Product Marketing on the Talent Solutions business at LinkedIn where her team helps employers across the world hire and develop strong talent in a new world of work. She is an advocate for Customer Centric marketing thanks to her early career in Consumer Insights before she transitioned to Product Marketing. She has a strong track record as a leader who develops high performing, psychologically safe teams. She is also a trained CTI (Co-active Training Institute) coach with a passion for unlocking the highest potential within individuals and teams. 

Frédéric attributes his entrepreneurial spirit and success to being raised by supportive parents. He says growing up in that kind of encouraging environment is probably more important than where you got your degree or who you studied under. Frédéric has carried this approach with him into his leadership style saying, “[It’s] something that I’ve tried to do in good periods and in more challenging periods. You have to manage people by trying to give them support.” Listen in to hear Frédéric discuss why you should be okay with the unexpected, how he tells the difference between a sign and a signal, and why he relates to Rocky Balboa.   

Frédéric’s Bio:

Frédéric’s mission is to revolutionize the way brands and consumers engage with one another, with the ultimate objective of transforming the market research industry into a real-time, mass market, and social experience. Today, Toluna helps companies anywhere in the world make clearer business decisions by bringing brands and people together through its end-to-end research platform, Toluna Start, and the world’s largest social voting community, Toluna.com. 

Angie grew up in North Dakota in a humble and holistic household – her mother was a nurse and her dad was a CPA for the IRS, but Angie said he might as well have been a healer, as he fostered a deep interest in Reiki and homeopathy. She remembers being the “weird five-year-old meditating on the lawn.” After over a decade working in the corporate sector, Angie felt the universe telling her she needed a change, and she decided it was time to go back to her roots and honor her late father’s passion for wellness. Tune in to hear Angie talk about following your gut, how to gather a toolkit from a corporate career, and what you can learn from people telling you what you don’t want to hear.

Angie’s Bio:

Angie Tebbe is the Co-Founder and CEO of Rae Wellness. A fruitful 13-year career at one of the world’s most recognizable retailers, a lifelong commitment to well-being, and an endless thirst for knowledge led Angie to start Rae Wellness, a holistic wellness company that is committed to well-being for all by providing natural supplements at affordable price points. Within a year of starting Rae, Angie launched 20 new products and orchestrated distribution in every Target location. Rae has reached nearly two million customers in the first two years of business, and Rae’s products are now available at Amazon, Anthropologie, CVS Pharmacy, Target, Thrive Market, Standard Dose, Whole Foods Market, and more.

Before co-founding Rae Wellness, Angie spent over a decade at Target. As a leader in merchandising, Angie spearheaded the introduction of new brands and designer collaborations while managing P&L and personnel. Outside of Rae Wellness, Angie loves traveling, cooking, and entertaining. Most importantly, she is a wife and mother of three children ranging in age from 7 years to 6 months.

Todd’s first job as a teenager was as a towel boy at a hotel in Huntington Beach. Even then he knew the importance of having a good balance between fun (wearing a straw hat and getting tan while handing out towels) and learning about business (via an unpaid internship the same summer). While many view Todd’s current job as ‘fun and cool’ – and he admits it definitely can be – being the head of marketing for a global super-brand is no joke. Todd still finds balance in his work life – from analytics and meetings with distributors, to planning the Super Bowl halftime show with Dr Dre, Snoop and Eminem. Tune in to hear Todd talk about Pepsi’s empathetic strategy, the bold moves they have made with their marketing initiatives, and why Todd believes you should never accept that something can’t be done.

Todd’s Bio:

Todd Kaplan oversees marketing for the Pepsi brand in North America, where he is responsible for all creative communications, brand strategy, product innovation, and commercial execution across the entire Pepsi trademark. Todd has brought a disruptive, unapologetic, and culture-forward perspective to Pepsi that has been foundational to re-energizing the brand. He led and transformed PepsiCo’s multi-billion-dollar U.S. water business by creating and launching two new brands – LIFEWTR (premium water) and BUBLY (sparkling water). These two brands quickly became the biggest new product launches in PepsiCo history, delivering close to $500MM in sales in their first two years alone, catapulting PepsiCo to become the #1 driver of growth in the entire U.S. water category. Since Fall of 2018, he has infused a challenger mindset into Pepsi and has brought the brand back into the cultural zeitgeist – from reinvigorating the Pepsi Super Bowl Halftime Show platform with historic performances from JLo & Shakira, Dr Dre, Snoop, Eminem, The Weeknd and many more, to developing other disruptive new products like Nitro Pepsi, to putting out some of the boldest and most talked about brand creative the Pepsi brand has ever seen. Todd has also been instrumental in establishing Pepsi as an industry leader around the development of new content models, pushing the brand into new spaces including the creation of multiple television shows, long form films, and NFT projects.

Tracey had the ‘Midwest work ethic’ instilled in her from a young age, starting when she waitressed in high school at a local diner in Michigan. She spent her early career in management in the technology sector, working for Fortune 100’s like IBM and Dell before a chance meeting with an old friend at a networking event set her on a new career path. Tune in to this episode to hear Tracey discuss how being in the right place at the right time helped Vital Proteins create a brand-new product category, the importance of authentic leadership, and why she relates to Erin Brockovich. And yes, they do talk about Jennifer Aniston.

Tracey’s Bio:

Tracey Halama currently serves as the CEO of Vital Proteins, overseeing the day-to-day business operations, and growth strategy of a high growth billion-dollar brand, a wholly owned subsidiary of Nestle Health Science. Tracey has been with Vital Proteins since the inception of the company in 2014 first serving as a board member, then as Senior Vice President of Sales, Chief Revenue Officer, President and now CEO of the trendy wellness brand. Prior to Vital Proteins, she spent 20 years in management in the technology industry working for Fortune 100’s like IBM, Dell, as well as several Silicon Valley startups. She is a founding member of Chief, the women’s empowerment and networking organization, is an active speaker on both leadership and consumer products topics and serves on multiple boards, including wellness/beauty brands and a Chicago based nonprofit organization. In her free time, Tracey enjoys hiking, gardening, spending time with her two teenage daughters, and their mini Goldendoodle and Vital Proteins Chief Puppy Officer, Ollie.

In this fascinating episode of the Gutsiest Brands podcast, Orion shares her passion for creating truly inclusive products, why she thinks Black women are powerhouses, the importance of knowing what you’re willing to lose, and the lessons in conviction that helped her stand boldly behind her new idea. Plus hear why Orion thinks Eternal Sunshine of the Spotless Mind best represents her career journey, why the brand she first remembers from childhood is Sun-Maid Raisins, and which brands she thinks are the gutsiest.

Orion’s Bio:

Orion Brown is the Founder & CEO of BlackTravelBox®, a premium clean beauty brand targeting women of color. She is a brand strategy consultant by day with over fifteen years’ experience dynamically leading cross-functional teams across multiple industries. Before becoming an entrepreneur, she led brand strategy for Oracle, led consumer brand marketing efforts for the Transformers and My Little Pony digital brands at Hasbro, and she spent the bulk of her brand career at Kraft Foods. There she led marketing, management, and operations initiatives across several beloved global brands. She received her Bachelor of Arts from The University of Chicago and holds an MBA from Duke University. Orion is a lover of travel and food, spending most of her free time outside of career pursuing the best of both.

Having started her career in journalism, gradually moving into public relations and eventually marketing, Ellen has always loved words and storytelling. In this fascinating episode of the Gutsiest Brands podcast, Ellen offers a unique view of brands and marketing – diving into using lifestyle marketing to unite different audiences, discovering the root emotions of people in your community, and developing an authentic voice. She also reveals the first brand that she remembers connecting with as a child was Whitney Houston, the book that has influenced her the most recently in both her work and personal life is Death by Meetings, and the things in pop culture – including TikTok and sports – that she finds inspire her work.

Ellen’s Bio:

Ellen Bradley is the Chief Brand Officer and SVP Marketing & Communications for National Marine Manufacturers Association, the leading trade association for the North American recreational boating industry. She recently led the re-brand of Discover Boating and creation of its new campaign, “See You Out Here”, working with current boaters to invite the next generation to experience the joy of life in, on and under the water through stories of real water enthusiasts. Ellen volunteers her time across the outdoor community and sits on the boards of directors for the Recreational Boating and Fishing Foundation and the Water Sports Industry Association. She lives in Chicago with her husband and two small children, and can be found boating on and running along Lake Michigan.

Todd remembers when he was nine years old, and Nike launched the Air Jordans. His personal experience as a consumer and the community feeling the product and campaign created is what he attributes to launching his interest and ultimately his career in marketing. Engaging with a brand on a personal level (or “living the brand”) and creating memorable consumer experiences has been a key driver to Todd’s success. In this insight-packed episode of the Gutsiest Brands podcast, Todd explores building and changing the brand experience through empathy, why being opportunistic can get you ahead, and the importance of living the brand when it comes to successful marketing.

Todd’s Bio:

Todd Smith is the Chief Marketing Officer at Traeger Grills and former Chief Marketing Officer at EXOS and Group Brand Director, vitaminwater/glacéau at The Coca-Cola Company. Traeger Grills has been revolutionizing BBQ grilling and outdoor cooking for over 30 years with one simple, all-encompassing cooking solution. Todd is a results-oriented and experienced brand marketer with expertise in brand strategy/positioning, CPG, youth/lifestyle marketing, product & packaging innovation, design, advertising & communications, interactive/social media, field marketing, and sports & entertainment marketing.

After becoming a parent, Irena Todd had a light bulb moment and realized there was a need as well as an opportunity for more all-natural products for kids. Taking lessons she learned from her time at Unilever, she and her business partner co-founded Fresh Monster, bringing empathy to the forefront of their business strategy, and launching an affordable, natural hair and body care brand designed and formulated just for kids. We are thrilled to have Irena as our guest on the Gutsiest Brands podcast, exploring how to lead with empathy in building a brand and company culture, the ongoing challenges female founders face, plus how to ride the rollercoaster (of entrepreneurship) without getting sick.

Irena’s Bio:

Irena Todd is Co-CEO & Co-Founder of Fresh Monster, a fast-growing personal care brand with a mission to get kids clean without toxins, tears or breaking the bank. Fresh Monster was selected for the Telluride Venture Accelerator, Burt’s Bees Launchpad, was featured in CNBC, Fast Company and The Wall Street Journal among others, and most importantly is universally loved by kids and parents. Before diving into the entrepreneurship waters, Irena managed some of the world’s largest personal care brands such as Axe Hair, TRESemmé and Degree. She also spent several years in strategy consulting at Deloitte advising brands in the tech, food, and personal care space. She is a symphony junky, surfing enthusiast and avid reader. 

In this episode, rather than looking at brands through a traditional marketing lens, listeners will get a unique non-marketing perspective from Paul Howarth, on the importance of understanding human experience to create connection, as he sits down with GutCheck CEO, Rob Wengel. Listen in to hear why Paul thinks branding means belonging, why he believes that something is always ‘lurking’ below the surface of the data, why the freedom from frustration is key to reaching people, how meaningful connections can save lives, and why money isn’t (or shouldn’t be) a brand value.

Paul’s Bio:

Paul is passionate about helping people understand people, giving people a voice, healthcare, and especially mental health, through Akumen Ltd. A relentless innovator, designing software has become the vehicle for his restless mind. With over a dozen applications written for all walks of life, from Cattle Nutrition to Hybrid Text Analytics, Paul has spent his lifetime finding ways to do things better. He is passionate about making a difference, and not just in data analysis. Through his extreme beach cleaning project ‘Healthy Oceans’, Paul spends his spare time removing pollution from inaccessible areas of coastline. His technology aims to combine/ harness data with the physical efforts of individuals actively assisting beach clean-ups, to create a healthier world. Paul hopes to reach 6 tons of plastic by his 60th birthday early next year.

In our latest episode, our listeners will hear valuable advice from Joel Bines, managing director and co-head of the global Retail practice at the business consulting firm AlixPartners, as he sits down with GutCheck CEO, Rob Wengel. Tune in to see why being disruptive is not the same as being revolutionary; the impact of fragmenting demographics and the need for micro-targeting; the power of staying the course; the 6 Cs of cultivating and serving highly informed and empowered customers; and why you should always seek to work with people who tell you the truth, however hard it is to hear.

Joel’s Bio:

Joel Bines is managing director and co-head of the global Retail practice at the business consulting firm AlixPartners. He is widely regarded as one of the world’s leading operational strategists with a 30-year track record of improving performance at retailers, brands, and consumer companies. Among the media that look to him for analysis are The New York Times, Business Insider, CNBC, and the Wall Street Journal. Joel is the author of The Metail Economy, a book on business strategies to thrive in the me-centric consumer revolution.

Tune into this new episode and join us as we learn what it really means to be a strong leader, what the “Empathy Illusion” is, and to take a closer look at fantastic marketing campaigns such as the groundbreaking and memorable Oreo Proud Parent campaign, and the innovative and clever way Cadbury India leveraged AI to help hundreds of local businesses.

Nick’s Bio:

Nick is the Global Head of Insights & Analytics for Mondelēz International, Inc. (makers of brands such as Oreo, Cadbury Dairy Milk, LU, Milka, Toblerone, Sour Patch Kids, and Trident) where his team uses a blend of data science and deep human insight to drive better business decisions. He has over 20 years’ experience in insights & analytics and prior to joining Mondelēz in 2021 spent almost a decade with PepsiCo in both global and local market leadership roles .

Brigette’s Bio:

Brigette serves as Vice President, Global Head of SnackFutures, Mondelēz International’s innovation and venture hub which launched in 2018 as part of the global snack leader’s growth agenda.

SnackFutures focuses on building and growing well-being and premium brands through a model of Invent and Venture. In her role, Brigette is responsible for fueling the company’s innovation pipeline by creating and launching SnackFutures brands as well as identifying and solidifying strategic investment opportunities. Brigette also oversees the new start-up engagement program CoLab, which launched in 2021 to discover and collaborate with emerging entrepreneurs.

Brigette has been with Mondelēz International for 7 years, and in that time served as the Senior Director of Global Platform Innovation for the Gum & Candy and Biscuits categories as well as the Senior Brand Manager for Global belVita innovation. Prior to this Brigette was with Kraft Foods for almost 10 years having served as the Global Innovation Manager for Oreo and the Brand Manager of several of the pizza and meal brands.

As the first Black woman to raise over $1M in funding for a food and beverage company, Denise is a champion of inclusivity that extends way past her primary business interests. She partners with HBCUs (Historically Black Colleges and Universities) to expand access to opportunities in her sector, and she partners nationally with No Kid Hungry to support food stability and equality. In between all of that, she found time to share her journey with us, including hot takes on learning from entrepreneurs, picking investors who align with your vision, and investing in the change you want to see.

Denise’s Bio:

Denise is the Founder and CEO of Partake Foods, a natural food company that was inspired by her daughter’s experience with food allergies. Launched in 2017, Partake’s first product — delicious, better for you, allergy-friendly cookies — can now be found in more than 8,000 retailers including Target, Trader Joe’s, Kroger, and Whole Foods Market.

Denise is the first Black woman to raise more than $1 Million publicly for a CPG food startup. To date, the company has raised over $7.5M from investors including HER, Rihanna, CircleUp Growth Partners, FF2032 and Marcy Venture Partners.
Prior to launching Partake, Denise spent a decade in consumer packaged goods at various Fortune 100 companies, most recently as the Director of National Sales for Coca-Cola’s Venturing & Emerging Brands division. She lives in New York City with her husband, Jeremy, and daughter, Vivienne. She graduated with her BA from the University of North Carolina at Chapel Hill and an MBA from Arizona State University.

Pulling from his experience at Microsoft, Etsy, Johannes Leonardo, and McCann Worldgroup, Brandon shares stories and examples that demonstrate the deep value of leading with empathy. He shares why being human-centric means ‘thinking outside the brand’, encourages us to reflect on who our real customers are, recounts how Etsy stayed true to their mission during their IPO, and reveals a fantastic definition of what it means to be gutsy.

Brandon’s Bio

Brandon describes his career as brand strategist as working “at the intersection of strategy, technology, and psychology” which enables him to make an impact by pairing the digital experience with an understanding of human behavior. Brandon has helped to transform some of the world’s leading companies as well as launch them.

In perhaps our most empathy-forward discussion yet, Lauren Wang shares her inspiring story about how, after suffering for 15 years with infections from menstrual products, she decided to change the status quo, not just for herself, but for menstruators everywhere. Listen in to discover her obstacle-strewn path to success, her challenges in moving from D2C to mainstream retail, and, fascinatingly, how she convinced people who don’t menstruate to put their money behind her and her product.

Lauren’s Bio

Lauren Schulte Wang launched The Flex Co. in 2016, with the dream of transforming the lives of people with periods. After suffering from chronic infections for 15 years related to tampon use, it dawned on Lauren that it was time to change the status-quo. She set out to create period products that were more innovative, sustainable, and made for the 21st century.

Lauren frequently speaks on women’s health and entrepreneurship, and has been featured in TechCrunch, The New Yorker, WIRED, The Washington Post, and NPR.

Lauren is a member of YPO and a graduate of Y Combinator, and she gives back to her startup roots by mentoring entrepreneurs through both organizations, as well as with the Norrsken Foundation. Prior to founding The Flex Co., Lauren spent over a decade marketing leading consumer brands for companies including Coca-Cola, Upwork, and IBM, and advocating for issues she’s passionate about. She was the first in her family to graduate college, working full-time to earn her business degree from Georgia State University.

You’re going to laugh a lot and learn a lot in this wild conversation with Kristin Luck, who was once fired from Dairy Mart before going on to build and scale three technology companies with private equity backed exits! Listen in to discover how a now leading kombucha brand disrupted the market through an empathetic approach, why it takes guts to grow and scale a business, the importance of having a strong brand evangelist, and why, with 85% of purchase decisions being made by women, the investment community could benefit greatly from having more women in senior roles.

Kristin’s Bio

Kristin Luck is known for building innovative technology led companies that scale quickly through non-traditional sales and marketing techniques.

She serves as an advisor and growth strategist to a slew of cutting-edge marketing and analytics technology and services firms through her growth strategy and M&A advisory firm, ScaleHouse. She is a founder focused on helping fellow founders and executive teams scale and monetize their businesses and works frequently with firms in international markets to execute their entry into the U.S.

Kristin has consistently driven triple digit YOY performance improvement to leading marketing tech and services firms including The Harris Poll, Voxpopme, CanvsAI and SightX. Her work has been recognized in both the commercial (Fast Company, Forbes) and academic press (Research World, Journal of Brand Strategy) where she explores emerging marketing and growth strategy trends. She is consistently ranked as one of the top 100 sales and branding experts to follow on social media.

In this unique episode we take a look at how an innovative investment firm is using a blend of technology and human experience to help entrepreneurs stand behind their bold ideas and pioneer new paths.

Jess and Karen show how being grounded in empathy and creating highly personalized experiences lead brands to sustainable growth, and how Circle Up invests in companies that have traditionally been denied access to capital.

Karen’s Bio

Karen joined CircleUp in 2018 and serves as Managing Director. Before joining CircleUp, she served as an independent consultant providing financial services to small-to-mid sized consumer-centric companies. Prior to that, she spent over 15 years at top-tier international investment firms, including Citadel, Barclays Capital, and UBS where she held positions in the Investment Banking and Equity Research divisions focusing on the consumer and retail sectors. Mrs. Howland received her B.S. from Tulane University.

In this inaugural episode, Craig and Rob take a spirited and fast-paced look at the importance of being human-centric in designing and marketing everyday products.

From how method soap was launched to the reason why his favorite book is an anthology of design patents, Craig reveals why every touch point between a brand and its audience matters, why being rooted in empathy is so important, and why you should reject those who tell you that you can’t do something.

Craig’s Bio

Craig is obsessed with design, transformational brands, and elevating the everyday things around us. He was an early investor and board member in method, the co-founder and creative lead at eos Products, the CMO of Popcorn, Indiana, and a board member of the Art Directors Club. He is Chairman of Lexicon’s Advisory Board because he digs names and was named to Advertising Age’s Creativity 50 as one of the Most Influential and Innovative Creative Thinkers and Doers. Craig’s a lover, not a fighter, and started Hello Brands because he was tired of hearing about a war in his mouth.